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‎12-14-2022 04:40 PM

HP Recommended
Product: HP EliteDesk 800 G1 Base Model Small Form Factor PC

It has come to my attention that this PC I own is not currently in its factory state, which is something I would like. Unfortunately, I do not have a capable recovery disk for this computer nor the means to create one, and I'm not certain HP offers the option to order a disk for this model anymore. How should I go about getting the necessary media for this? I'm perfectly fine with sourcing these disks from any non-HP location, such as eBay or another storefront.

Category:
3 REPLIES 3

‎12-14-2022 04:52 PM

HP Recommended

Hi:

 

This vendor has a recovery kit for sale: 

 

Computer Surgeons - Windows 8 Pro 64bit Recovery Kit C7T60AV For HP/Compaq Model Number HP EliteDesk...

 

Check your PC's product number against the list to make sure it will be supported.

 

 

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‎12-17-2022 04:24 PM

HP Recommended

My product ID (C8N26AV) is not listed, but a close approximation (C8N25AV) is. Is this a compatible recovery disk, and, if it isn't, are there any other places I could find one?

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‎12-17-2022 04:50 PM

HP Recommended

Hi:

 

I recommend that you contact the vendor for confirmation.

 

As far as I can tell by comparing the two product numbers, as long as your PC came with Windows 8 from HP, the recovery media should work.

 

The parts surfer listing shows both those product numbers as a HP EliteDesk 800 G1 Base Model Small Form Factor PC

 

HP PartSurfer

 

HP PartSurfer

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