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‎07-15-2026 11:27 AM

HP Recommended

my hp assistant does not work. I can not even access my HP help. tells me the app needs to be uninstalled and reinstalled.

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1 REPLY 1

‎07-15-2026 03:38 PM

HP Recommended

@ben62skallywag8 

Welcome to the HP Community --

 

@ben62skallywag8 wrote:

my hp assistant does not work. I can not even access my HP help. tells me the app needs to be uninstalled and reinstalled.

There are different "Assistants" .

 

The following is relevant to the HP Support Assistant.

 

Start here:

 Reference: HP PCs - Using HP Support Assistant (Windows) 

Open section Fix problems related to HP Support Assistant

Follow the instructions in sub-section Uninstall and reinstall HP Support Assistant

 

"Get" and install a new copy of the app from Download HP Support Assistant

 

If / when asked to sign in, do so using your HP Account credentials.

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

Dragon-Fur

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