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Microsoft Windows 10 (32-bit)

Hello

Please can anyone help? the error on the system fast test is Q4SF04-7PKAKR-MFPWMG-60WF03.

I cannot boot up the laptop past the blue screen automatic repair failure.

 

Thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Is there an English-language error-message that accompanies that code, immediately above/below that code?

 

If not, contact HP Support. They may be able to decode that code.

 

View solution in original post

3 REPLIES 3
HP Recommended

Is there an English-language error-message that accompanies that code, immediately above/below that code?

 

If not, contact HP Support. They may be able to decode that code.

 

HP Recommended

Hi there 

 

No, just the product ID under the error message.

 

Thanks, I'll contact HP support.

HP Recommended

Hello

@Dav10   @itsmyname 
it seems that the computer is no longer under warranty


the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
https://support.hp.com/us-en/product/hp-pavilion-15-p200-notebook-pc-series/7486459/model/7685154/pr...

 

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

You can try several things in order to try to recover your data

 

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance



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