I have problems.

[flynada]

Having done window update, these error occurred.

I would like to know how to fix them.

Thank you.

[NonSequitur777 · Accepted solution]

@flynada,

Welcome to our HP Community forum!

Please follow these two steps:

1.) Type in: cmd in your Windows search bar, right-click on the System Prompt app, select Run as administrator, click on Yes, and type/enter:

sfc /scannow 

This may take a while to complete.

Once completed, please copy/paste/enter:

dism /online /cleanup-image /restorehealth

This may take even longer to complete.

Restart PC.

2.) Download and install both the 32-bit (x86) and 64-bit (x64) C++ versions found here (it will either ask you to install or repair) :

Link: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170.

Restart your PC.

Kind Regards,

NonSequitur777

[flynada]

Thank you for your help. However, I only resolved the latter problem. Would you tell me a different way to deal with it?

[NonSequitur777]

@flynada,

What do you mean -what outstanding issue is remaining?

Kind Regards,

NonSequitur777

[flynada]

[NonSequitur777]

@flynada,

If HpPortlox64.sys is not loading, it could be due to a memory integrity issue. To fix this, you can try turning off the memory integrity setting in Windows Security. Try this: https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-87....

HpPortlox64.sys is related to the OMEN gaming hub. You could also try to uninstall your OMEN gaming hub and reinstalling it.

Kind Regards,

NonSequitur777