cancel
Showing results for 
Search instead for 
Did you mean: 
Cat751
New member
1 0 0 0
Message 1 of 2
132
Flag Post

I just bought a new computer and I get error code critical process died.

HP Recommended
HP 22-c0073w

I just bought a new computer and I get error code critical process died. I  can't get in to log on to start the startup process. 

 

Tags (1)
1 REPLY 1
wb2001
Level 15
Level 15
12,842 12,635 1,774 5,020
Message 2 of 2
Flag Post
HP Recommended

@Cat751,

You just bought it ?   That product has a release date of June 2018.   Sounds like NOS.... New Old Stock being unloaded by well known retailer.   Take it back ASAP.  NOS is not HP's fault.  Over stocked items get re-sold to liquidators, then re-sold to your seller.  It has been bouncing around in the system for 2 years.

HP would auto-validate as expired product, and without proof of sale, help is moot. Do you really want an issue ?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation