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‎02-17-2021 10:53 AM

HP Recommended

PC.

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‎02-17-2021 10:56 AM

HP Recommended

Pc.

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‎02-17-2021 10:57 AM

HP Recommended

How old is it?

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‎02-17-2021 11:01 AM

HP Recommended

How so? The brand of the computer is in the middle in the middle of the release date

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‎02-17-2021 11:07 AM

HP Recommended

It is an older computer. Is USB legacy support enabled in bios. The manual is here:  http://h10032.www1.hp.com/ctg/Manual/c01202501.pdf

 

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‎02-17-2021 11:23 AM

HP Recommended

I do not understand how to activate it from the manual, if you can open a little

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‎02-17-2021 11:27 AM

HP Recommended

Watch this video

https://www.youtube.com/watch?v=7tMEwWjjJNM

At 2 minutes 21 seconds you will see the option for  Removable Media boot, it should say enable

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‎02-17-2021 11:28 AM

HP Recommended

Make sure you save any changes before rebooting too.

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‎02-17-2021 11:33 AM

HP Recommended

https://www.youtube.com/watch?v=7tMEwWjjJNM

 

At 3 minutes 32 seconds you will see the boot order, make sure usb device is at the top of the list.

 

At 4 minutes and 1 second, you will see device security, make sure all devices are available.

 

With hp and copaq you must enter f10 to save after every change and also save before you leave setup.

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‎02-17-2021 11:43 AM

HP Recommended

I've already done the places you show, but the problem still persists

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