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‎10-02-2021 06:57 PM

HP Recommended
Product: HP 22-C0039 All In One Desktop
Operating System: Microsoft Windows 10 (64-bit)

I'm wondering why one message continues to show on my HP Support Assistant ~ Software & Drivers Updates available to install ~ HP Consumer Desktop PC BIOS Update (ROM Family SSID 8431) seeing that I already installed it on Sept 21, 2021 and it is in fact showing on my listed installations as HAVING been installed on that date?  Thanks for any help someone can give me.  

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‎10-04-2021 10:02 AM

HP Recommended

Sorry, what is it that you don't understand?
this is precisely what I indicate, and the version is obviously not for your computer, so yes, you should not install it

 

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Windows 11 22h2 inside , user

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6 REPLIES 6

‎10-03-2021 02:14 AM - edited ‎10-03-2021 02:19 AM

HP Recommended

hi

even if it is not exactly the same follow what I have recommended here

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Downloaded-upgrade-is-older-than...

 

[€dit]

Maybe the same you have

HP 22-c0039 All-in-One Desktop PC Product Specifications

 

  • HP name: Apulia
  • SSID: 8446

https://support.hp.com/us-en/drivers/selfservice/hp-all-in-one-pc-22-c0000i/38096253

 what version is installed?

last should be

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8446)

F.28 Rev.A11.0 MBAug 20, 2021Download

 

 

 

 

 

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‎10-03-2021 03:17 PM

HP Recommended

Thanks, Promethee, but I'm unable to figure this out.  Since it's only a "recommended" installation and not a vital installation, I've decided not to bother with it.  

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‎10-04-2021 10:02 AM

HP Recommended

Sorry, what is it that you don't understand?
this is precisely what I indicate, and the version is obviously not for your computer, so yes, you should not install it

 

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎10-04-2021 10:13 AM

HP Recommended

Thanks, Promethee, I now understand what you had meant so I won't install that version.  Sorry for my confusion 😕  Have a pleasant day.  

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‎10-04-2021 10:18 AM

HP Recommended

No, no, it doesn't matter, I know sometimes it's not very clear, because of the translation
Thank you, have a good week!

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‎10-29-2021 01:39 AM - edited ‎10-29-2021 01:43 AM

HP Recommended

Same problem! I've tried EVERYTHING! Including reading all the fine print with a fine tooth comb more times than you can count. I'm just about done with this thing. Originally here looking for any trade in programs, but no luck there if your from the US. So, I'll settle for this if this works. Fingers crossed. 🤞  Glad for this Community!  Thank you ALL!!  😊🖖

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