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- Missing PCI Serial Port HP Z620 Windows 10 x64

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12-17-2017 10:06 AM
Hi, after reistall windows 10 x64 ver 16299 i have the Device Manager
without correct driver of:
SAS controller
PCI Serial Port
the first solved with the driver attached
RSTe_f6_iaStorS_win8_win10_64.zip 347 KB
but the second i not find yet
ID Hardware
PCI\VEN_8086&DEV_1D3D&SUBSYS_158A103C&REV_05
PCI\VEN_8086&DEV_1D3D&SUBSYS_158A103C
PCI\VEN_8086&DEV_1D3D&CC_070002
PCI\VEN_8086&DEV_1D3D&CC_0700
Thanks
Solved! Go to Solution.
Accepted Solutions
12-17-2017 10:22 AM - edited 12-17-2017 10:27 AM
Hi, @GiuseppeP
For the serial port, you need this driver...
This package contains the Intel Management Engine Software version 11.0 for the supported Workstation models and operating systems. This package installs the latest Management Engine Interface (MEI) and Serial-Over-LAN (SOL) drivers, as well as Intel Management and Security Status (IMSS), to support Intel Active Management Technology (AMT) versions 8.x and 9.x.
http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74499.exe
A partial copy and paste of the driver setup information file shows driver support for the hardware ID you posted...
[Intel.NTamd64]
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_A13D&CC_0700"
12-17-2017 10:22 AM - edited 12-17-2017 10:27 AM
Hi, @GiuseppeP
For the serial port, you need this driver...
This package contains the Intel Management Engine Software version 11.0 for the supported Workstation models and operating systems. This package installs the latest Management Engine Interface (MEI) and Serial-Over-LAN (SOL) drivers, as well as Intel Management and Security Status (IMSS), to support Intel Active Management Technology (AMT) versions 8.x and 9.x.
http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74499.exe
A partial copy and paste of the driver setup information file shows driver support for the hardware ID you posted...
[Intel.NTamd64]
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_8D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_9D3D&CC_0700"
%SRL_DeviceDesc% = ComPort, "PCI\VEN_8086&DEV_A13D&CC_0700"
12-17-2017 10:33 AM
Hi
Hope this helps....
https://support.hp.com/us-en/drivers/selfservice/hp-z620-workstation/5225037
If you open a command prompt as Admin and type "driverquery /?" you may get about 245 drivers listed in Windows 10.
Serial Serial port driver Kernel 25/01/2003 16:55:37
sermouse Serial Mouse Driver Kernel 28/03/2021 08:43:17
The sermouse is upto date, 2021, 4 years ahead of the game. So there be generic Microsoft alternatives.
12-17-2017 11:43 AM
Great Works !
thanks @Paul_Tikkanen
The problem was by defaul the installation setup doesn't work beacuse they don't install after decompress
so I started to start the SetupME.exe but he told me that a more recent version was already installed
then i go to device manager and i select PCI Serial Port and i go to the driver location es:C:\SWSetup\SP74499\Drivers and they update perfect the driver
Now work fine !
Thanks Paul Tikkanen