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HP Recommended
Microsoft Windows 10 (64-bit)

I am replacing the original hard drive with a new SSD drive in my HP Desktop 570-p094. How do I either create recovery discs or order them from HP? In HP Support does not look like there is an option to order them. Also, want to make sure I can reinstall Windows 10 when new hard drive is installed.

Thanks for any an all help.

1 REPLY 1
HP Recommended

Hi:

 

You can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store:

 

HP Cloud Recovery Tool - Microsoft Apps

 

If you have to use the utility on another PC, you will need to enter your PC's product number in the tool's search window in order to proceed to make the recovery media.

 

Your PC's product number is: Z5P29AA#ABA

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