No case response

[HuskyZ]

I have not gotten a single case response to my warranty dispute, i have tried reaching the call center, yet ignored again i understand its still kind of holidays but there should be at least someone able to answer my mails or at least calls. I really dont know what to do so this is my last chance to get at least an admin or someone who can contact the hp support to contact me bc im getting hopeless. Thank you for any response 🙂

[Anand_Andy · Accepted solution]

Hi @HuskyZ,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Pavilion Gaming Desktop PC TG01-2000a. Not to worry I will help you to get a resolution to resolve the issue.

We shall escalate this issue to the concerned team. The next team will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!