• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
OMEN 30L Desktop - GT13-0255st CTO
Microsoft Windows 10 (64-bit)

I recently had to re-Install Windows to my PC because for an Odd reason, Windows got corrupted

anything relating to settings Control pannel Bluetooth windows defender Firewall etc... were all corrupted: whenever i try to access any of them it would say "Class Not Registered" , but i could still play online games such as Destiny 2, Multiversus, and use Oculus software to run my quest 2 in using Link cable.

The only Option that i had to getting my settings back was to re-install windows after trying many suggestions online and ending up in failure.

 

After a clean re-installing i can now access all system settings but I cannot play any games: Destiny 2 error "unreadable game content, Multiversus crashes 3 seconds after getting on game, Oculus software wont even install, as well as many other games. Ive been trying for 4 days endlessly looking up each game and checking online soltuions but none of them work 

 

Now i believe that the problem is in the system and isn't the games since none of the online games are working remotely and Oculus software wont even install 

 

My D drive/disk can no longer be seen in the file explorer and seems to have been disabled somehow.

I've run Hard drive and SSD test and all returned with Passed result.

I've attempted to Run Windows Memory Diagnostics but for some reason i cannot see  MemoryDiagnostics-Results in the Even Viewer I plan to retest tonight.

I've tried running DISM with no negative result 

I've tried sfc/scannow and there was a corrupted file which was resolved and ran it again and the scan passed with no issues 

 

Please if you can Help i would be very happy, its an expensive PC and losing it would be devastating 

GPU: RTX 3070

Processor: Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz, 3600 Mhz, 10 Core(s), 20 Logical Processor(s)

Memory: 64GB

Windows 10 Pro

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have Found the issue,

Ive been getting BSoD alot and with it came a whole load of issues 

Both Windows memory diagnostics and Hp Memory Test were absolute useless

After downloading and running memtest86 i found out the problem was indeed my RAM

 

I had 4 16gb RAM and either one or all were faulty to the point where i  kept getting BSoD alot and i FIxed it 

I do not reccomend doing what im about to say unless You absolutely do not have any other choice

I Folded my RAM sticks in Aluminum Foil 6x or 6wraps around in one large sheet There is a youtube tutorial  

I preheated the Oven at 390Degrees F and let it sit in the OVen for 2min then 

heated the OVen again to 435Degrees F and baked them again for another 2min and and straight away pulled them out and let them cool for an entire day before reinserting them.

AGAIN DO NOT ATTEMPT THIS UNLESS THERE ARE NO OTHER ALTERNATIVES TO FIXING THE RAM.

also run Multiple Memory diagnostic tools before assuming its RAM issue ie..Windows memory diagnostics memtest86 and Hp memory test. and be Careful.

View solution in original post

9 REPLIES 9
HP Recommended

@Curiousgeorge32,

 

Welcome to our HP User Forum!

 

You already ran: sfc/ scannow, and I assume: DISM /Online /Cleanup-Image /RestoreHealth as well.

 

If you haven't used the freeware program CCleaner, download it from here ("Free Download"): Download CCleaner | Clean, optimize & tune up your PC, free!, and run/start the "Health Check".  The program will analyze all the accumulated junk files on your PC, and then click on "Make it better".  Then go the the "Registry" tab, and click on "Scan for Issues". Then click on "Review selected Issues", and click "No" on the: "Do you want to back up the registry" message. Then click on "Fix All Selected Issues", then click on Close.

 

Next, let's try to eliminate the possibility of a lurking computer virus:

 

If you have an anti-virus program, perform a thorough scan.

 

Regardless, (also) perform a Windows Defender Offline scan: How to Run a Microsoft Defender Offline Scan in Windows 10 | Tutorials (tenforums.com).

 

Speaking of Windows, perhaps you want to upgrade to Windows 11 version 22H2, since your processor is new enough.

 

Kind Regards,

 

NonSequitur777


HP Recommended

hi

"

My D drive/disk can no longer be seen in the file explorer and seems to have been disabled somehow.

I've run Hard drive and SSD test and all returned with Passed result. "

if you were able to test the hard drive, it is recognized, you confirm that the hdd is tested, / recognized?
in this case, open disk management, is it present here, for some reason maybe it is formatted, but no letter assigned

How to format a hard drive qui...

 

Destiny 2 error "unreadable game content

see this

https://steamcommunity.com/app/1085660/discussions/0/3363649332014838652/#c3363649332029753841

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

 i followed the step for the Destiny 2 game and it did work for 2 gameplays then afterwards the game crashed with Unreadable game content again and now its back to how it was. The game launches then attempts to verify game files but ends up with a warning "Unreadable game content." just like before 

 

I have Formatted Partition Disk 1 to D drive and now i can see the D drive in my file explorer.

 

Multiversus now does work and i can play it just fine.

HP Recommended

 I downloaded and performed every cleanup CCleaner has to offer, and it said there were outdated drives and it updated them, However it did something to my Bluetooth,  some devices that use to connect to Bluetooth without a problem now cannot connect to Bluetooth properly: Like my speaker and my headphones. I ran Windows Full, Offline, and Update and it could not solve it. I am still not able to Install Oculus software.

HP Recommended

https://support.hp.com/us-en/product/omen-desktop-pc-30l-gt13-0000i/33492325/model/37705710/product-...

 

please only use the drivers from the product page
CCleaner, should not be used anyhow, there are things to do, and others not to use!
For destiny2, I found other indications which could help, there are several solutions on the net in case of problem
including, file verification (on some platforms)

https://www.bungie.net/en/Forums/Post/260632600

https://help.bungie.net/hc/en-us/articles/360049196011-Error-Code-BEAGLE

in the worst case, I would advise you to use the system recovery

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

For some reason, Deleting Destiny 2 from the Temp files in C:\Users\[user]\AppData\Local\Temp allows me to play my games again but after around 30min i crash and i cant play again unless i repeat the process of deleting Temp files again.

there are updates i cannot seem to install using windows update.

 

My last resort will be HP Cloud recovery but i don't know if i should hold my breath. I've attempted windows reset and re-installation of windows 5 times and the problems persists.

 

im ok with not playing 2D games for now but i bought the PC for VR gaming and the making of such games and i cant do either atm

HP Recommended

I have Found the issue,

Ive been getting BSoD alot and with it came a whole load of issues 

Both Windows memory diagnostics and Hp Memory Test were absolute useless

After downloading and running memtest86 i found out the problem was indeed my RAM

 

I had 4 16gb RAM and either one or all were faulty to the point where i  kept getting BSoD alot and i FIxed it 

I do not reccomend doing what im about to say unless You absolutely do not have any other choice

I Folded my RAM sticks in Aluminum Foil 6x or 6wraps around in one large sheet There is a youtube tutorial  

I preheated the Oven at 390Degrees F and let it sit in the OVen for 2min then 

heated the OVen again to 435Degrees F and baked them again for another 2min and and straight away pulled them out and let them cool for an entire day before reinserting them.

AGAIN DO NOT ATTEMPT THIS UNLESS THERE ARE NO OTHER ALTERNATIVES TO FIXING THE RAM.

also run Multiple Memory diagnostic tools before assuming its RAM issue ie..Windows memory diagnostics memtest86 and Hp memory test. and be Careful.

HP Recommended

@Curiousgeorge32,

 

That was a most interesting fix -I'll keep this in mind as a last-ditch effort to salvage a bad stick of RAM!

 

Btw, the YouTube video I looked at: How to fix dead RAM in the oven! - YouTube, mentioned this RAM baking-restoration process for two minutes at 400° F, and then for 2 minutes at 450° F.

 

Kind Regards,

 

NonSequitur777

 

 


HP Recommended

Good to know this is a type of method that has been used with Nvidia chip issues, motherboard baking!

check back with us in a while, it would be nice to know if it works for several months..

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.