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HP Recommended
V8Q65AA#ACJ
Microsoft Windows 10 (64-bit)

IT IS SHOWING 

 

THE RECOVERY ATTEMPT HAS FAILED. SELECT ONE OF THE FOLLOWING BUTTONS:

 

IF CLICK THE DETAILS TAB

 

COMPONENT: WINDOW 10 PIN DIAGNOSTIC TOOLS RED - CPS

TIMING : FACTORYUPDATE

ERROR: INCORRECT NAME FROM FB [HPC]

NEXT STEP: PLEASE CHECK MODEL NAME OR FEATURE BYTE

 

PLEASE HELP URGENTLY 

4 REPLIES 4
HP Recommended

Hi

So it is a --  HP All-in-One - 20-c029in

 

The recovery USB was made from the above PC?

There has been no change of Hardware, EG:  Disk Drive?

 

Because the error suggests an incompatible recovery media.

 

You could try....

https://www.microsoft.com/en-us/software-download/windows10

 

or

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205

 

 

HP Recommended

I am the owner of Nitech Stainless and I uploaded all my data in my USB but now the USB storages don't seem to work now

HP Recommended

Hi

Since I do not know what you are trying to achieve, and what the fault/problem is, then offering potential solutions is not easy.

Some actions can cause the loss of all data.


First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

HP Recommended

i m already try it 

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