Smart hard disk error

[Kklewis24]

OS is windows 10 but not sure if 32 or 64 bit

Ran hard disk quick test n received error code:
0GFBLK-73E911-9XPH6J-60FW03

TRIED system restore but errors were found on C drive

TRIED recovery but when I try to back up my data I received error code: 0xe0ee00041

Leave the test screen and get "Your pc ran into a problem and needs to restart" screen with stop code: Bad System Config Info

[old_geekster]

@Kklewis24, welcome to the forum.

I believe that your hard drive has failed.  Your only option is to replace it with a new drive the same size or larger.  This will assure that your Recovery media will work properly.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[Kklewis24]

Ugh i was afraid of that...so I should still be able to save my files to the new hard drive? That's my biggest concern I don't care if we lose the computer cuz taxes are coming

[mdklassen · Accepted solution]

> Should I still be able to save my files to the new hard drive?

Given that Windows is still trying to boot, it should be possible to:

1. buy a new disk-drive

2. re-install Windows

3. connect the old disk-drive as a "secondary" disk-drive

4. copy your personal files from that disk to the new disk-drive

Compare the "imminent failure" status of your disk-drive to your spouse, telling you that one of your automobile's tires is bald, and thus is likely to fail, but probably at an "unknown" date in the near future.  You can try to drive on it to the nearest tire-store, but don't try driving cross-country.

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Welcome to this forum.

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[Kklewis24]

Thank you for your advice I will give this a try