09-12-2019 04:13 AM
Hello! I try update OS ThinPro 7.1 with SP 3.4 from HPDM. Task failed with error "ErrorCode: 14004022, Error Detail: Command line error.". In log I see:
2019-09-11 18:05:39 The following packages have unmet dependencies:
2019-09-11 18:05:39 hptc-sp-securityupdate-2019-004-rollup-1.0-thinpro-7.0 : Depends: applespi-4.15.7-hp:amd64 (>= 1.0+git20180314) but it is not installable
2019-09-11 18:05:39 Depends: hptc-bios-cfg-4.15.7-hp:amd64 (>= 4.1) but it is not installable
2019-09-11 18:05:39 Depends: hptc-rgs-usb-4.15.7-hp:amd64 (>= 4.15.7-hp) but it is not installable
2019-09-11 18:05:39 Depends: hptc-touchscreen-4.15.7-hp:amd64 (>= 1.10) but it is not installable
2019-09-11 18:05:39 Depends: iwlwifi-ucode-4.15.7-hp (>= 7) but it is not installable
As I understand SP 3.4 for thinpro 7.1 have some prerequirements for succesful install. Where can i download this packages? How can I install them?
09-16-2019 08:16 PM
the log "hptc-sp-securityupdate-2019-004-rollup-1.0-thinpro-7.0" suggests this is not a package for ThinPro 7.1. Please be informed that ThinPro 7.0 and 7.1 don't share packages. Please make sure to apply the correct package for your thin client OS.
My opinions are my own and do not express those of HPI.
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09-17-2019 01:03 AM
Thanks for reply. Problem was solved after reimage thinclient. Looks like servicepack 3.4 can not be installed after attempt to install "hptc-sp-securityupdate-2019-004-rollup-1.0-thinpro-7.0" on thinpro 7.1.