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‎07-04-2022 06:09 PM

HP Recommended
Product: HP All-in-One 27-dp0170z
Operating System: Microsoft Windows 11

Getting BSOD and all avenues to reboot hit a dead-end (local or internet-based).

Only way out seems like a fresh reboot but I have no idea how to get my windows activation key.

Any helps is apprecated.

Category:
1 REPLY 1

‎07-04-2022 06:13 PM - edited ‎07-04-2022 06:19 PM

HP Recommended

Hi:

 

Your PC's W10 product key is encoded in the BIOS.

 

You don't need it to reinstall W10.

 

W10 will automatically find the key, install and activate.

 

Your PC is also supported by the HP cloud recovery tool which you can use on another PC running W7 64 bit or newer and a 32 GB USB flash drive to create a bootable recovery drive that will reinstall W10, the drivers and the software that originally came with your PC

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

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