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MYSTERJ0919
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Windows 7 says I need a boot Disc

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Hp Pavilion
Microsoft Windows 7 (64-bit)

Windows had an error and keeps saying that I need a windows boot disc I don't want to lose my pictures or anything on there and cant get it to work without the windows program but when I bought the desktop it didn't come with the windows program. How can I fix this without losing my data on my hard drive.

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Prométhée
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-----------------------------------------------------------------------------------------------

 

Hello
it can be a material problem!
You can try several things in order to try to recover your data, I give some explanations here, but in French!

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/


you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance


Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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TheOldMan
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There can be a variety of reasons why that message appears.

1) the boot manager is corrupted and it cannot find the proper file to start the bootup process

2) there is a DVD/CD in the DVD drive or possibly a media card in a card reader

3) Since the PC is old enough to have Windows 7, maybe a disk in the floppy drive

4) the hard drive has failed

 

If the hard drive has failed, it will need to be replaced and Windows reinstalled.  DO NOT try messing with anything concerning the hard drive if we are that point.  You may or may not be able to recover data from the old drive.  I can give some ideas to try if we get to that stage, but after the new drive is in place and Windows is working.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
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stevecomputer
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As your computer is running windows 7 I guess your hard disk is old and starting to fail.  If you have very important stuff on it take it out and put it into another computer, it should appear as a secondary drive. You  could put it into a usb to hard disk caddy and save off all that you need that way too. Don't try to install or reinstall windows on it as it will only make it worse if it is failing.  There are plenty of videos on youtube on how to remove and reinstall a hard drive safely.  It should also be on the hp support page for that model.  

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MYSTERJ0919
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The HP Pavilion Desktop model is p6653w

And the serial number 4CE0331L95

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stevecomputer
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https://support.hp.com/ie-en/help/diagnostics?category=computing 

 

Support page should be here.

 

https://www.youtube.com/watch?v=5Cn1N04q804

 

Sample video on hard drives.

 

If you are in any doubt, take it to a professional.

How To Replace HP Pavilion Desktop Hard DriveGUYS you don't need to take off the fanGUYS you don't need to take off the fanI found out you don't have to take...
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Prométhée
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@Prométhée wrote:

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
--------------------------------------------------------------------------------------------------

 

Hello
it can be a material problem!
You can try several things in order to try to recover your data, I give some explanations here, but in French!

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/


you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance


So you have this model

https://support.hp.com/au-en/document/c02479700
The recovery  procedures are described in the tutorial

 Performing an HP System Recovery
So if you had not created the recovery kit, and this is no longer possible, you will need to find a windows installation media, to install on another hard drive
You can take the opportunity to try a ssd, this site can help you

Welcome to Crucial USA

 

It seems that only the specifications page is available, you will probably need to reinstall the drivers

If necessary you can use this site:

Trouver les drivers et pilotes en téléchargement, mise à jour PC

 


Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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