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HP Recommended
HP ENVY 6055 All-In-One Printer

printer ill not print. now i have purple light scaning

1 REPLY 1
HP Recommended

Hi @pmstds 

Probably the printer needs to restore Wifi settings, please follow steps from next video:

>> https://www.youtube.com/watch?v=kD_MmKHB2Mo&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to do the reset of the network settings of your HP Envy 6000, 6400 series printers. This video shows the best and easiest method to reconnect the printer to the home wireless network. This helps in the HP Envy 6000, 6020, 6022, 6030, 6032, 6052, 6055, 6055e 6075 ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.