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HP Recommended

Hello Sir previously i have preloaded operating system windows 8 pro ,My hdd getting crash so when i reinsall with a new hdd it can not activated, so please provide the recovery media link

HP MODEL NO-20-r201il

sl no-3cr61802xf

so please help

Thank You

1 REPLY 1
HP Recommended

Hi:

 

The product specs for your PC indicate that it came with FreeDOS, not Windows.

 

HP All-in-One - 20-r201il PC Product Specifications | HP® Support

 

That means there is no license or product key to run any version of Windows.

 

You are responsible for providing your own Windows operating system license and product key and there is nothing that HP can do to help you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.