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- Re: serial number related issue

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06-28-2024 12:21 AM
Hello Sir previously i have preloaded operating system windows 8 pro ,My hdd getting crash so when i reinsall with a new hdd it can not activated, so please provide the recovery media link
HP MODEL NO-20-r201il
sl no-3cr61802xf
so please help
Thank You
06-28-2024 06:53 AM
Hi:
The product specs for your PC indicate that it came with FreeDOS, not Windows.
HP All-in-One - 20-r201il PC Product Specifications | HP® Support
That means there is no license or product key to run any version of Windows.
You are responsible for providing your own Windows operating system license and product key and there is nothing that HP can do to help you.