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01-06-2023 06:02 AM
Hello
This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data
Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer
Try a full reinstall
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10
If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread
Your computer should be this :
https://support.hp.com/us-en/document/c06000982
16 GB PCIe NVMe TLC M.2 Solid State
1 TB
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01-07-2023 02:36 AM
each test is different, the one you have tried is able to identify certain problems
, where to start is a good question, so first of all back up your data, to an external medium
then it is necessary to identify if the error is on disk 1 or two
this must be mentioned in the report, comparing it to disk management precisely
the problem here is that you have a particular system
if you simply remove the ssd disk if it is the one that is broken, you certainly cannot reuse the computer directly, see
https://support.hp.com/us-en/document/c05591811
if it is the SSD that is faulty
two options, try using just the HDD
or install a larger capacity SSD, which should be possible
see same motherboard:
HP Pavilion 590-p0177c Product Specifications
HP Pavilion 590-p0022 Desktop PC Product Specifications
in this case remove the optane system
disconnect the hdd, install windows on the ssd
check if ok
then connect the HDD, format it, in order to use it for storage
but it's up to you then, it's an idea like any other
note the same if it is the HDD which is faulty, just replace the ssd with a larger one
the computer will be much faster than with the HDD
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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