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- AMD Radeon Settings Not Opening

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11-13-2018 02:14 PM
Operating System: Windows 10 Home 64-bit
Microprocessor: AMD A9-9400 RADEON R5, 5 COMPUTE CORES 2C+3G (2.4GHZ)
System Memory: 8GB
Memory Slot 1: 8GB Samsung 2400MHz
System Board: 8381 1000
System BIOS: F.20
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My AMD Radeon Settings won't open when I click it in the start menu.
When I click on it, the cursor turns into the "Working in Background" cursor, then it goes back to the normal cursor.
I can still use Radeon Relive (with the 'Ctrl + Shift + E" & 'Ctrl + Shift + R' shortcuts).
Thank you!!
Solved! Go to Solution.
Accepted Solutions
11-13-2018 03:02 PM
Install and reboot:
https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88444.exe
https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91607.exe
The BIOS version is upto F.35 we'll do that on later if needed.
REO
11-13-2018 03:02 PM
Install and reboot:
https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88444.exe
https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91607.exe
The BIOS version is upto F.35 we'll do that on later if needed.
REO
11-13-2018 06:27 PM - edited 11-13-2018 06:28 PM
Hi, thanks for replying! I clicked the second link & downloaded the application, but it seems like the driver isn't downloading.
It's been like this for hours. Is this normal? Thanks!
11-13-2018 06:46 PM
That is the AMD Radeon Graphics Driver.
Try rebooting, then try installing again.
REO