Bios Admin Password

[WarDawgWill]

Hey I got all messed up trying to switch a hdd drive back and forth from my All in one c028 or something that has a broken screen to my main PC EliteDesk 800 G2 SFF refurbished PC that has a 8054 HP motherboard. So I was attempting to set up a drive for my All in one but I needed to update it enough to switch displays to my tv because it has a broken screen. So I put it in my EliteDesk to try to set it up and update it but by doing that and moving my main drive to the EliteDesk to see if it would pop up the display on the tv I guess it messed something up with my bios because now when I attempte to enter the bios for anything it asks for my bios password which I thought I had but keeps failing. I've tried the CMOS button the CMOS battery and the PSWD jumper thing. Note my PC never came with a jumper so I pulled off a old HDD and when I set the bios password I placed it on the PSWD pins on my mother board and just left it there because I had no idea what to do with it. And ya I left it on until I started having the issue I have described attemtings the reset options I've found a few different times and ways. Can someone tell me if there is a certain way that I'm supposed to do the resets because It seems to work it pops up 1 white screen I can't make out cause it's super fast than rebbots I believe and pops up 2 other white screens one about the systems time not being correct and another about the memory that says to click ok to accept but than no matter what it will just end up asking for the bios password again and I thought I had the right bios password but ya it is not working. Please help

[SteffenBaierUK]

Hello @WarDawgWill ,

Welcome to the HP Poly community.

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:

Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.

• Click here for world-wide contact info

Here is HP's official policy regarding BIOS passwords:

• HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

For cases related to BitLocker issues, please contact Microsoft Support.

The only way to recover your PC's BitLocker key is if you printed it out or exported it to your Microsoft account when you first set up your PC.

Find your BitLocker recovery key - Microsoft Support

Without the key, you will have to clean install Windows on the encrypted drive so you can use your PC again.

Best regards

Steffen Baier