Can't sign on

[jhbertke]

It appears that I have problem signing on to the HP web site. When I try to run the HP Support Assistant or try to sign on the web site I get a spinning circle and it never connects. The circle spins in the sign on window and in the initial  HP Support window. Any help is appreciated.

Thanks,

Jim B

[Nirvana_95]

Hi @jhbertke

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know if you are able to access other websites?

Also, try a different browser and check if the issue persists. You could also clear the caches and cookies to check if the issue persists. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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