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leftpuzzlepiece
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Control Lights on HP Omen Desktop

HP Recommended
OMEN by HP Desktop PC - 870-213w
Microsoft Windows 10 (32-bit)

Recently bought a used OMEN Pc and am trying to customize the light up display on the face of the desktop if possible. I've heard of a software called HP OMEN Control, but I don't see to have it and can't find it anywhere. Any help is appreciated.

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GamingOptional
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HP Command Center 

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leftpuzzlepiece
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I tried downloading that software and when it launched, it told me "Your OMEN PC is not supported in this version of OMEN Command Center. The functionality available will be limited to OMEN accessories." Any idea how to fix this? 

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GamingOptional
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Yeah, uninstall it and click on Microsoft Store on your taskbar and download it from there.(You may have to click the Start button to find Microsoft Store).

*Just a community member, not an HP employee.
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leftpuzzlepiece
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I've tried this and the same error occured.

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Prométhée
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Hello
not all models have the same software.
If the pc is original, and has not been modified, the software should already be installed and usable
it does not seem to me available here:

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-870-200/13687063/model/17648887

https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/17648887

 

But to have already experienced it, I had to reinstall it from the recovery program:

 

 

 



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krzemien
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The post above points to the correct software - you need Omen Control indeed (which is available for 870 series OMEN PCs only).

 

And indeed It's best to retrieve these via Recovery Manager, consider information in this post:

 

https://h30434.www3.hp.com/t5/Gaming-Desktops/Omen-Desktop-Lighting-Control-Not-Working/m-p/6853156#...

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leftpuzzlepiece
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I tried this but when I search for HP Recovery Manager, nothing shows up. Do you know how/where I can download this?

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krzemien
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HP Recovery Manager should be installed on your PC  (assuming original OS deployment exists).

 

This is the exact procedure:

 

https://support.hp.com/gb-en/document/c04762483

 

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Prométhée
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Message 10 of 12
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@Prométhée wrote:

Hello
not all models have the same software.
If the pc is original, and has not been modified, the software should already be installed and usable
it does not seem to me available here:

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-870-200/13687063/model/17648887

https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/17648887

 

But to have already experienced it, I had to reinstall it from the recovery program:

 

 

 


The exact procedure has already been given here! @krzemien 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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