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pascoman48
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How do I install HP Support Assistant logged on as Administrator?

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HP Z420 Workstation
Microsoft Windows 7 (64-bit)

Hello: I am trying to re-install HP Support Assistant. I am logged on as Administrator. When I engage the install, it stops in mid-stream and tells me "I need to be logged on as Administrator". How can I get around this error message. Please Help!!!!!

Thank you

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Paul_Tikkanen
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Hi:

 

Have you tried saving the file from the link below, right clicking on it and selecting 'Run as Administrator' from the menu?

 

ftp://ftp.hp.com/pub/softpaq/sp86501-87000/sp86979.exe

 

That would be the only suggestion I can offer.

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Paul_Tikkanen
Level 21
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Hi:

 

Have you tried saving the file from the link below, right clicking on it and selecting 'Run as Administrator' from the menu?

 

ftp://ftp.hp.com/pub/softpaq/sp86501-87000/sp86979.exe

 

That would be the only suggestion I can offer.

View solution in original post

pascoman48
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Thank you for your response. I found out my Windows OS was corrupted. I did a repair and was then able to install the program.

Problem solved. I will save your link in case it ever happens again.

pascoman48

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Paul_Tikkanen
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You're very welcome.

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