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‎07-22-2019 05:18 PM - edited ‎07-22-2019 05:20 PM

HP Recommended
Product: HP all in one 20-e014
Operating System: Microsoft Windows 10 (64-bit)

HP All in One

Windows 10

 

How do I install Windows 7 on this computer?

 

As everyone knows, Windows 8 and 10 usually have a lock so you don't boot from a USB - I have to run BIOS and boot in Legacy mode. I am now able to enter Windows 7 setup but now the mouse and keyboard is undetectable. How can I get around this?

 

16 REPLIES 16

‎07-22-2019 06:28 PM - edited ‎07-22-2019 06:29 PM

HP Recommended

Hi:

 

W7 does not natively include the USB 3 drivers needed for the KB and mouse to work.

 

So, plug your W7 USB installer into one of the PC's USB 2 ports and the KB and mouse should work during the installation process.

 

Here is the link to the product specs for your AIO PC, which show the locations of the USB 2 ports.

 

https://support.hp.com/th-en/document/c04782790

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‎07-22-2019 06:56 PM

HP Recommended

0B702E15-950A-4BD9-88DC-362D5879A932.jpeg

 

here's my setup

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‎07-22-2019 07:02 PM - edited ‎07-22-2019 07:03 PM

HP Recommended

Yeah, I forgot you have to plug in the KB and mouse.  Not enough USB ports...

 

OK...plan B.

 

Run this utility which will automatically load the USB 3 drivers into your W7 installation flash drive and you should be good to go.

 

http://download.gigabyte.us/FileList/Utility/mb_utility_windowsimagetool.zip

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‎07-22-2019 07:06 PM

HP Recommended

ok do I extract the folder to the usb?

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‎07-22-2019 07:09 PM - edited ‎07-22-2019 07:09 PM

HP Recommended

Here's what you need to do.

 

Unzip the file, have your W7 USB flash drive in the PC.

 

Run the windows image tool application file inside the unzipped folder, and it will do all of the work for you automatically.

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‎07-22-2019 11:28 PM

HP Recommended

Can you recommend a different one? The one in the link you provided couldn't find my USB device.

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‎07-23-2019 07:00 AM - edited ‎07-23-2019 07:00 AM

HP Recommended

I used the utility once and it worked fine for me, so I don't know how to troubleshoot why it won't work for you.

 

Without those USB 3 drivers installed, you are dead in the water.

 

The USB drivers you need are found in that zip file:  USB>IntelUSB30

 

Here is an alternative method.  I zipped up and attached the Intel utility below.  Intel no longer supports it.

 

Here is a video to watch for how to use it, or you can search for others.

 

https://www.youtube.com/watch?v=RRFmoM6M-B8

How to add USB 3.0 Drivers to Bootable USB windows 7 | To fixed windows installation error
How to add USB 3.0 Drivers to Bootable USB windows 7 | To fixed windows installation error
youtube.com/watch?v=RRFmoM6M-B8
Hello friends, In this video, we will see how to inject USB 3.0 drive into windows 7 bootable USB drive. many peoples facing this problem that happens because of USB 3.0 driver. Windows 7 image files have not USB 3.0 driver so when we try to install windows through pen drive then we face this kind
Win7-USB3.0-Creator-V3.zip
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‎07-23-2019 06:08 PM

HP Recommended

Photo Jul 23, 6 55 00 PM.jpgPhoto Jul 23, 6 53 28 PM.jpg

 

These are the files contained in my usb drive which are ready to install onto the Windows 10 computer.

The next image shows how it is not detecting the G drive that my usb is on.

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‎07-23-2019 06:10 PM - edited ‎07-23-2019 06:15 PM

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Photo Jul 23, 6 54 05 PM.jpg

How come it gets detected after switching to an empty usb?

 

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