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‎09-23-2019 11:08 AM

HP Recommended
Product: HP OMEN Desktop 870 244
Operating System: Microsoft Windows 10 (64-bit)

Hi. I have an HP OMEN Desktop 870 244 with Windows 10. I am trying to download my bank statements but it keeps saying I don't have an app associated with this file and I need to download one or if I have one associate it in default apps. I tried downloading file viewer 3 and pdf openers but nothing works. The file type I'm trying to open is .asp but I've also had this same message appear while trying to open .pdf's. I think I'm doing something wrong. Since my computer is out of warranty, I can't get any help. I am not very good with this kind of thing. So if someone can help me I need very detailed instructions. Thanks.

1 REPLY 1

‎09-23-2019 03:42 PM

HP Recommended

@emg64 

 

Normally Bank statements should be in PDF format but this is depending on which bank. Please check with your back first. asp is normally a webpage itself when opening.

 

>>>> same message appear while trying to open .pdf's

 

Please download and install Adobe reader

 

   https://get.adobe.com/reader/

 

Hope this helps.

 

Regards.

BH
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