No way to lock function keys on

[PZam]

The top row of keys on the wireless keyboard that came packaged with this desktop computer default to secondary functions, e.g. mute, volume up, volume down, etc.  To use them as function keys, you must press the "FN" key.  For example, pressing the 2nd key turns the volume down.  If I want F2, I have to press FN and then press the second key.  Unlike every other keyboard I have ever seen, there appears to be no way to lock these keys so that they default to the function keys instead of defaulting to the secondary functions. 

Here's what I have tried so far that has not worked:

- Press FN and Caps lock

- Press FN and Caps lock and hold it for 8 seconds

- Press FN and Escape

- Press FN and the little lock icon on the right (which just locks the computer)

- Enter BIOS to look for a way to disable Action Keys.  (The BIOS for this computer does not have this option)

- Install and implement keyboard mapping software (e.g., Keytweaker)

- Spend over an hour chatting with the HP support center

Is there any solution to this issue, or am I destined to have to buy a new keyboard?  This is the craziest design I have ever seen.

[Prométhée]

hi
unfortunately the only possible solutions currently are software, or hardware replacement
There is a solution, but that is to block the key, and you may break the keyboard
Unfortunately either this is not suitable or user feedback

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Reversing-the-Fn-key/td-p/790979...

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Can-t-disable-fn-key-on-bios/td-...

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Multimedia-keys-on-by-default/m...

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Where-is-Fn-lock-on-HP-wireless...

[PZam]

Wow.  Thanks for the links.  So it appears this has been going on for quite a while with no real solution (other than taking apart the keyboard).  I tried several software solutions (e.g., Keytweak) and they do not address the problem.

Frankly, this is pretty unacceptable.  I probably would not have purchased this computer if I knew the keyboard had this issue.  So I have two more questions:

1) When does HP intend to fix this issue?

2) Is there a way to submit a formal complaint to HR so they can recognize and address this issue?

Seriously, having function keys that don't actually implement the functions without a second key press is just not acceptable!

[Prométhée]

I can not answer for hp
I have no information about that
I have indeed already met several people complaining about this problem
And I admit to being a little surprised, that we are still at the same point
Personally, I have found my own solution to this, and I have not found it useful to complain to HP.
I suppose it has already been done, but I cannot say, which service to complain to, for this to change !!

Try in case

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html