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the4jimmies
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Printer use with usb

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hp compaq
Microsoft Windows 10 (64-bit)

Canon Pixma is hooked up by usb cable but not recognized by computer. 

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TheOldMan
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Assuming the USB cable is good and the printer is good, have you installed the software package from Canon for that particular model of printer?


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the4jimmies
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Well, the printer appears to be "online" now and after sending "test page" it shows up in queue as printing but nothing is happening. Baffled.

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TheOldMan
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Well, you did not answer my question.  Also, check in the Windows 10 settings page for "Devices", then click on the "Printers and scanners" section.  Does it show up there?


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the4jimmies
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Hello. Sorry. The printer shows up and is labeled as defaualt.

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TheOldMan
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This is a document for HP printers, but may solve the problem, anyhow.

https://support.hp.com/us-en/product/hp-officejet-5740-e-all-in-one-printer-series/6617253/document/...

I am not sure if the HP Print and Scan Doctor  will work or not, since the printer is a Canon, but you can follow the rest of the document.  If that fails to fix the problem, try looking at this

https://www.lewan.com/blog/i-clicked-print-but-my-job-didnt-print-now-what

Or

https://www.youtube.com/watch?v=y5RMT1cpnw4


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Chapters:00:00 Introduction00:27 Power off printer00:36 Stop Print Spooler 00:57 Delete files inside Printers folder01:26 Shut down computer01:34 Power on pr...
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