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_Ari_
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Re: bios update

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I'm getting an error from BIOS update file sp76205.exe, too: "hpqflash\ROM.CAB is missing or corrupt."

 

It is indeed missing.

 

(this was a reply to the post found here: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/bios-update/td-p/5659132 For some unknown reason a moderator moved my reply...)

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IT_WinSec
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Hello @_Ari_

 

Thank you for posting in the HP Support forum. Welcome !

 

I have moved your post and created a new dedicated thread for you so that it has better visibility.

 

In order to be able to assist you with the BIOS update, you need to provide your computer model and details about it.

 

 

 

However, I'd like to ask you why  you want to update the BIOS ?  

 

Personally, I do not recommend you do it unless you experience some issues with your existing BIOS and you are sure that the new BIOS will fix it.

 

General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong.

 

Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible.

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_Ari_
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It's an EliteBook 8460p, BIOS F.63 file available at:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5056901&swItemId=ob_167767_1&swEnvOid=415...

 

MD5 checksum mentioned on the release notes matches my downloaded copy.

 

HP has classified this update as "Critical" and states the following: "Improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.".

 

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If you review the Review history and release notes you will be able to see these:

 

Version:F.63 Rev.A (2 Jun 2016)

Fixes
- Fixes an issue where BIOS cannot be updated when the BIOS Setup password contains 9 characters.
Enhancements
- Improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.
 
It seems to me that you do not experience any issues at the moment but you just want to update. Unless you experience this issue with the 9 character password which is not critical at all and can easily be bypassed, I'd recommend you stay on the exisiting version. This is really not a critical update that must be applied to all machines worldwide.
 
I am not sure why you get this error, probably the file is not the correct one for your model or it is corrupt. I don't have your HP computer (this specific model) and personally, I can't test it in real world scenario but I'd recommend you not to hurry to update it.
 
I just downloaded the package and indeed there is no ROM.cab file in hpqflash subfolder.
 
You can also try to update your BIOS/UEFI using HP Support Assistant or provide your computer model. 
 
Please, restart your computer and keep hitting the Esc button (like tap-tap-tap). As soon as the HP menu appears, press F1 and lots of info should appear. 
Please, provide all the information from there excluding the serial number.
 
 
 
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_Ari_
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Good, now we have three different persons who have verified that the BIOS update is indeed corrupt.

 

Now let's home someone from HPI picks this up and fixes the file.

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IT_WinSec
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Would you be able to provide the information requested previously ? Thank you for your cooperation!

 

Please, reboot, keep hitting Esc -> then F1 and provide the info skipping the S/N - especially  system board ID/CT, etc...

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
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nshul12
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:smileyindifferent:

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@_Ari_

 

Could you restart your computer and boot in the existing BIOS to see if it says UEFI or BIOS ?

 

Could you also try the update method described here >> http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Need-Help-Updating-Bios-dc7800-C...

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
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_Ari_
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BIOS mode is UEFI:

 

 

msinfo32.jpg

 

Here is yet another 8460p user who has noticed the corrupted BIOS update package:

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Cant-update-system-bios-file-due...

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IT_WinSec
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Hi,

 

Honestly, I am not 100% sure which one you will have to download from the webpage >> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5056901&swLangOid=8&swEnvOid=4054  

 

as you can see there is a BIOS and BIOS-tools downloads.

May be you can try with them both to see if this will work.

 

An alternative way could be using HP Support Assistant to see if you will manage to update it with this method >> https://www.youtube.com/watch?v=rzLspKRGoSY

 

Could you also try the update method described here >> http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Need-Help-Updating-Bios-dc7800-C...

 

 

Please, note that I asked for your post to be escalated so that someone could check. You might be contacted here in private in the following days.  Thank you for your cooperation !

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
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