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‎04-30-2026 07:12 PM

HP Recommended

Hey You all I have a HP Victus 15L With the the tpm attestation problem COD just shadow banned everyone who isn't up to do date with TPM 2.0 i have an amd 6600XT GPU AMG 5600G CPU I have tried everything in my power to fix this issue i've asked hp for 6 months plus to please fix with a Bios firmware update and it is just not getting done. I've done as follows Update all my drivers thru hp support assistant, cleared tpm, made sure secure boot is on, Ive reset my entire computer to factory settings, but im still on the corrupted version of tpm 2.0 the one with the number 0 in the middle. I don't know what else to do can't play my favorite games and it is not my fault please push for a bios update and fix the issue with ftpm please.

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1 REPLY 1

‎05-01-2026 12:31 AM

HP Recommended

Hello @yeti4rd ,

 

Welcome to the HP community.

 

This is just a Peer-to-peer community forum and not HP Support. We are all just Volunteers.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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