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vpiPhillip
Level 2
15 7 1 3
Message 1 of 13
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Uninstalling the "HID Compliant Touchscreen Driver" be Safely Uninstalled in Windows 10?

HP Recommended
Hp Envy 23-do44, Touchscreen
Microsoft Windows 10 (64-bit)

Can the "HID Compliant Touchscreen Driver" in Windows 10, be safely an Permanently  uninstalled in device manager?

12 REPLIES 12
old_geekster
Level 16
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Message 2 of 13
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@vpiPhillip, welcome back to the forum.

 

If you simply want to disable the Touchscreen, that can be done in the Device Manager, also: right click on the driver and select Disable.  This would save possible problems caused by deleting it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
vpiPhillip
Author
Level 2
15 7 1 3
Message 3 of 13
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Hello,

 

I really thank you for your response. I know how to disable the Touchsmart in Device Manager, and have taken that course of action. 

 

My computer screen was Cracked by a computer repair store. Resulting in the Touchsmart feature to make the mouse pointer respond uncontrolably.

 

When I disabled it, (Touchsmart) the computer is fine. My issue is when I use reinstall, reset, or use system recovery features, I find the HID has been renabled. Resulting in the mouse pointer issues, this makes it nearly impossible for me to complete the reinstall process. Not to mention that it is very annoying.

 

But again thank you very much!

 

VPI Phillip

 

 

 

 

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old_geekster
Level 16
Level 16
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Message 4 of 13
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You are very welcome.  Thank you for the additional information. @vpiPhillip.

 

I suggest that you try uninstalling the driver for the Touchscreen.  It shouldn't cause any problems that can't be solved easily by reinstalling it.

 

PS - the repair store should fix your computer.  If you can prove that they damaged it, there are ways to make this happen.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
vpiPhillip
Author
Level 2
15 7 1 3
Message 5 of 13
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Hey again,

 

Took your advice and uninstalled the Driver, rebooted my system, and what do you know, it renabled itself. This thing has a mind of its own..

 

Back to the drawing board.

 

Thanks again,

 

Phillip

old_geekster
Level 16
Level 16
25,022 24,673 2,882 10,676
Message 6 of 13
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You are welcome, @vpiPhillip.

 

Now, since the driver has been regenerated, you should go into the Device Manager and Disable it.  It may stay Disabled when you boot.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
vpiPhillip
Author
Level 2
15 7 1 3
Message 7 of 13
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Hey,

 

Followed your advice, I does stay disabled when I reboot. My issue is I need it stay disabled when I reinstall Windows 10.

 Thanks again!

 

Phillip

old_geekster
Level 16
Level 16
25,022 24,673 2,882 10,676
Message 8 of 13
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You are welcome, @vpiPhillip.

 

I believe your best option is to replace the screen since it is causing your problem.  I would try HP Partsurfer to see if it is available.  There are videos online to help you with the replacement.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
NeedHelp011
New member
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Message 9 of 13
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Hi, I'm another hp user, and I uninstalled my HID driver for touchscreen and I might have deleted it. How do I get it back?!?!? Please help.

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Brandt15
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Message 10 of 13
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How do you reinstall the HID Compliant Touchscreen Driver?

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