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- Re: can't install a plug in
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04-22-2017 08:47 AM
04-17-2017 09:29 AM
Hello, I have a Hp Compaq elite with windows 7 professional, I am trying to take an employment test online, the company sent me a link to access the program to complete the test, but i have to download a PLUG IN in order to log on.
About 1/2 way through the download an error window popped up which said the plug in failed tp install,
I hope that someone can give me an idea what i can do so I can install the link.
Thanks Beep01
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04-22-2017 09:34 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry, but we do not have the resources here to debug problems with third-party plugins.
Since these can be browser-specific (meaning, there are different versions for different browsers), my suggestion would be to try a different browser to see if the plug in works there.
If that does not work, you would need to contact the company to get their assistance.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
04-22-2017 09:34 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry, but we do not have the resources here to debug problems with third-party plugins.
Since these can be browser-specific (meaning, there are different versions for different browsers), my suggestion would be to try a different browser to see if the plug in works there.
If that does not work, you would need to contact the company to get their assistance.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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