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JEFFREYS2
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i am looking for the preinstall software that came with HP Pavilion 0b010

HP Recommended
HP Pavilion 0b010
Microsoft Windows 10 (64-bit)

I just recently inquire a corrupt computer (thanks to my ex partner) and had it cleaned and windows 10 home reinstalled however i am looking for a couple of things;

 

1,  the preinstall software that HP had on my computer when i purchased it.

 

2.  list of where i can obtain all the updated drivers 

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Paul_Tikkanen
Level 21
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Hi:

 

What is the full model number or product number of your PC?

 

Use this guide to find that information...please do not post the serial number.

 

HP All-in-One Desktop PCs - How Do I Find My Model Number or Product Number | HP® Customer Support

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JEFFREYS2
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I can't remember if I already replied to you request for model # but I am going to send it again just in case I forgot to do it already. 

 

Product Name:  23-b010

Product Num. H3Y90AA#ABA

IF YOU NEED THE SERIAL NUMBER I HAVE THAT AS WELL. 

 

Thank You 

Jeffrey

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Paul_Tikkanen
Level 21
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130,954 121,131 19,885 30,413
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Hi, Jeffrey:

 

In order to get all of the preinstalled software that came with your PC, you would have to buy W8 recovery media for your PC, since that was the original operating system it came with.

 

HP Pavilion 23-b010 All-in-One Desktop PC Product Specifications | HP® Customer Support

 

Your PC is not supported by HP for W10, since it was manufactured prior to August of 2013, and there are no W10 drivers for it, let alone updated ones.

 

HP Products Tested with Windows 10 | HP® Customer Support

 

The only suggestion I can offer, would be to see if any of the very limited amount of W8.1 or W8 software from the support page works on W10.

 

HP Pavilion 23-b010 All-in-One Desktop PC Software and Driver Downloads | HP® Customer Support

 

HP no longer sells W8 recovery media for your PC, but you can still buy recovery media from this vendor.

 

Computer Surgeons - Windows 8 64 Bit (12NA3AR8601) Recovery Kit D3W34AV For HP Pavilion All In One D...

 

If you decide to buy the recovery media, and you install W8, you can click on the blue Update Now button at the link below to upgrade back to W10 for free.

 

Download Windows 10 (microsoft.com)

 

 

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