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‎03-17-2025 11:12 PM - last edited on ‎03-22-2025 10:32 AM by Moderator

HP Recommended
Product: HP 15-gw0000 Laptop PC (1E421AV)

Product number -#ACJ             Serial number-

Category:
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1 REPLY 1

‎03-24-2025 02:44 PM

HP Recommended

Hi @RANJANKUMAR78,

 

Welcome to the HP Support Community! 

 

I understand how frustrating that can be! Since the USB dongle is an accessory, there’s not much we can troubleshoot. The best option is to get it replaced. If your product is still under warranty, please visit your nearest HP authorized store with the invoice, and they’ll assist you with the replacement. Is there anything else i can assist you with? 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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