-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Connecting dual monitors HP Universal USB-C Multiport Hub - ...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
05-03-2024 07:58 AM - edited 05-03-2024 07:59 AM
Product: HP Universal USB-C Multiport Hub
Hello, I recently bought the HP Universal USB-C Multiport Hub to connect my two monitors to extend my macbook display. I have a DisplayPort cable and an HDMI cable, so I can use both ports on the hub. However only one monitor is identified, with that screen's display mirror on the other device.
From everything I've read, the hub needs DisplayPort alt mode to allow multiple monitors, and I understand my MacBook Pro should have that. So I don't understand why this wouldn't work?
Some details:
- MacBook Pro (16-inch, 2021)
- macOS: Sonoma 14.4.1
- 2x HP E24 G5 Monitors (one using the DisplayPort & cable, the other using HDMI port & cable)
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.