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SwtWil
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Dell Inspiron 3880 will not accept 1920 X 1080 screen resolution of HP 2509m monitor.

HP Recommended
2509m monitor
Microsoft Windows 10 (64-bit)

Dell Inspiron 3880 will not accept 1920 X 1080 screen resolution of HP 2509m monitor.

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WAWood
Level 16
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Message 3 of 3
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@SwtWil 

The resolution you provided is the native resolution of the monitor -- the resolution it is designed to use.

 

If the Dell drivers won't handle that, you need to contact Dell to get working drivers -- I don't believe the softpaq of HP drivers you were provided is going to work on the Dell PC.



I am a volunteer and I do not work for, nor represent, HP

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banhien
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@SwtWil 

 

Looks like it is an older type monitor, Windows 10 should give it a default driver but some how this did not work. Please try the following driver for Windows 7 (no new driver for Windows 8/8.1 and 10.

 

             https://ftp.hp.com/pub/softpaq/sp45501-46000/sp45580.exe

 

Regards.

 

BH
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WAWood
Level 16
Level 16
34,607 27,043 3,123 6,759
Message 3 of 3
Flag Post
HP Recommended

@SwtWil 

The resolution you provided is the native resolution of the monitor -- the resolution it is designed to use.

 

If the Dell drivers won't handle that, you need to contact Dell to get working drivers -- I don't believe the softpaq of HP drivers you were provided is going to work on the Dell PC.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
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