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‎11-05-2018 03:40 AM

HP Recommended
Product: HP EliteDisplay E243
Operating System: Microsoft Windows 10 (64-bit)

A recently bought EliteDisplay E243 randomly goes black for 1-3 seconds every few hours. The latest display divers are installed. It is connected to NVIDIA GeForce GTX 1050. Cables are OK. Power and Sleep settings are turned off.

4 people had the same question
7 REPLIES 7

‎12-06-2019 04:46 PM

HP Recommended

I have the same issue. Did you find the solution? 

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‎12-10-2019 01:19 AM

HP Recommended

It appears that the original cables were faulty. I suggest to get a quality HDMI or VGA cable and most probably the problem will be solved.

1 person found this reply helpful
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‎12-11-2019 07:08 AM

HP Recommended

so your issue solved when you changed the original cables of the monitor?

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‎12-12-2019 01:19 AM

HP Recommended

Yes, it solved the issue.

I'm pretty sure that cables were faulty because I returned the original monitor and receved a new one with the same issue.

1 person found this reply helpful
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‎12-12-2019 01:25 AM

HP Recommended

Thanks for the reply. What kind of cables should I use?

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‎12-12-2019 01:43 AM

HP Recommended

Any video cable compatible with your PC: HDMI, VGA or DVI. It's up to you. Just get a quality one.

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‎12-12-2019 05:01 AM

HP Recommended

I have bought new one HDMI cable, but the issue stills exist, I don't know what else I have to do.  

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