-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- HP EliteDisplay E243d not charging

Create an account on the HP Community to personalize your profile and ask a question
10-03-2022 02:28 AM
I have a HP EliteDisplay E243d that do not charge any laptop connected by USB. I have tried several different laptops and brands and have changed the USB cable several times. Last thing I tried was to update the firmware but no luck. Is there something else that I can try the get the charging function to start working again?
10-03-2022 05:22 PM
@stjarni82 wrote:I have a HP EliteDisplay E243d that do not charge any laptop connected by USB.
Do you mean USB-C ? if yes, what is your computer ? By the way the specs of the monitor is
https://support.hp.com/au-en/document/c05968119#AbT6
It won't be able to use USB-C to charge your machine.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-11-2022 04:59 AM
Hi, I‘ve had a very similar problem with the same display. It just wouldn’t charge my laptop over usb-c. So I checked the back and turns out someone plugged the power in the wrong way. The display has two power connections on the back on the left. One is labelled „In“ and one is „Out“.
Someone just plugged the power in at the „out“ port. Curious that the display still worked.
Anyway, I switched the power cable to the „in“ port and charging worked again.
Hope this helps
Alex