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- HP Z43 stuck in Theft mode after firmware update

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03-15-2024 11:08 AM
Product: HP Z43 42.5-inch 4K UHD Display
Hi,
After updating my a Z43 4k monitor using sp137155, it immediately started showing "theft mode is enabled" and dimmed down to a level that makes it unusable. I never activated any theft mode.
It looks like the patch sp137155 is not working and screws up the configuration and functionality of the display.
Please advice how to solve this
1 REPLY 1
03-15-2024 11:09 AM
Its the same issue as described here:
https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Z43-falls-into-theft-mode-after-pat...
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