How can I disable the TouchScreen on an HP TouchSmart 610 ?

[jaymelanie]

I am having the same issue but there is nothing in the Device Manager that says Touch Screen.  Under Human Interface Devices I have:

"Bluetooth Remote Control"

"HID-compliant consumer control device"  I have 3 of these

"HID-compliant device"  I have 11 of these

"ITE Infrared Transceiver"

"Microsoft eHome Infrared Transceiver"

"Microsoft Input Configuration Device"

"USB Input Device"  I have 7 of these

 Should I disable all 14 of the HID-compliant drivers???

HELP!!! 

[asmita6658]

@jaymelanie

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to disable the touchscreen. 

Don't worry, I'm here to help! 

We need to select the "HID-compliant device" from the list.

Let's try these steps -

1) Press Win + R keys at the same time, type in “devmgmt.msc“, and hit OK.

2) On Device Manager window, find and expand Human Interface Devices category (by double-clicking on the item or clicking on the arrow next to it). Under this category, find HID-compliant touch screen.

3) Right click on HID-compliant touch screen. On the context menu showing up, select Disable device. There will be a window popping up asking you to confirm your action, and you should click Yes.

Let me know how that goes.

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Have a great day!

[jaymelanie]

HI,

Thanks for the reply but the problem is that there is nothing that says "touch screen" under Human Interface Devices.  How do I know which one to disable?  Please see the screen shot:

[asmita6658]

@jaymelanie

Thanks for getting back to us. 

Please disable the "HID-Compliant Device". You might have to do this for all the entries. 

Let me know. 

[jaymelanie]

Hi,

I had previously disabled all of the "HID-compliant devices" and the touchscreen had stopped working and my problem was solved.  But just recently it started doing it again.  How do I disable the touchscreen again????  I've attached a picture so you can see what I'm talking about.Device Manager