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- How to wall mount the Omen 27i monitor? (total HP failure)

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05-12-2020 02:00 PM - edited 05-12-2020 08:33 PM
Just got a new Omen 27i monitor delivered and the product specifications claim that it's VESA compatible for wall mounting but it's definitely not standard. There's no instructions of any kind for this monitor. No user guide exists. is there a wall mounting kit or a bracket I'm missing? The VESA screw holes are in a diamond pattern. Nothing was included in the box, just the cables and stand. please help
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05-12-2020 05:35 PM - edited 05-12-2020 05:44 PM
i finally got with someone at HP. A user guide does not exist. Nor do any parts. I'm extremely unhappy with HP. I've already returned the monitor. The products specs for the 27i {not the 27} list a VESA bracket being included, it is not. There's nothing but a stand. The HP Omen tech looked it up and said there is no bracket for the 27i. The VESA holes are in a diamond pattern not a square. Horrible design decision. No reason why they couldn't have made it standard, none. HP missed out on this one. No other Omen monitor is built this way. And why would they release a product with no documentation? No instructions on any kind exists for the 27i.
05-12-2020 05:19 PM
Page 5 of the following manual shows you how
http://h10032.www1.hp.com/ctg/Manual/c06427949.pdf
The VESA mount bracket should be included with the monitor BECAUSE it is not a spare part
http://partsurfer.hp.com/Search.aspx?searchText=8AC94AA
Regards.
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05-12-2020 05:35 PM - edited 05-12-2020 05:44 PM
i finally got with someone at HP. A user guide does not exist. Nor do any parts. I'm extremely unhappy with HP. I've already returned the monitor. The products specs for the 27i {not the 27} list a VESA bracket being included, it is not. There's nothing but a stand. The HP Omen tech looked it up and said there is no bracket for the 27i. The VESA holes are in a diamond pattern not a square. Horrible design decision. No reason why they couldn't have made it standard, none. HP missed out on this one. No other Omen monitor is built this way. And why would they release a product with no documentation? No instructions on any kind exists for the 27i.