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‎01-04-2021 10:29 AM

HP Recommended
Product: HP 27fw
Operating System: Microsoft Windows 10 (64-bit)

I just got a brand new HP 27fw monitor to go with my other one that's the same (but this one has the audio function). My computer has two HDMI ports so naturally, I ordered two HDMI splitters and plug two cables in each splitter and connect them. My computer boots up, shows the windows logo and then freezes then Input Signal Not Found

7 REPLIES 7

‎01-04-2021 11:18 AM

HP Recommended

Hello
sorry, i use a translator, and i can't understand everything ..
If you could clarify then ..
What is the computer model, what graphics card is installed?
I don't particularly understand this
"I ordered two HDMI splitters and plug two cables in each splitter and connect them."
splitters?

 

monitor , this one ?

https://support.hp.com/us-en/product/hp-value-27-inch-displays/3989902/model/20925640/document/c0642...

https://support.hp.com/us-en/product/hp-value-27-inch-displays/3989902/model/24896265

1 VGA; 2 HDMI 2.0

1 VGA; 2 HDMI 1.4

 

 

 

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‎01-04-2021 12:06 PM

HP Recommended

Hi , yes it is that monitor and HDMI splitters are a hdmi cable you plugin that allow you to plug two HDMI cables into one port because it has a little box. Like a USB hub.

 

And I also have a NVIDIA GeForce 750

 

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‎01-04-2021 12:14 PM

HP Recommended

so the two screens are finally on the same HDMI port of the graphics card, is that correct?
Look at what I copied and pasted from the two screens, they are obviously not the same HDMI standards, maybe is it because of that?
both screen separately work?
more info on the graphics card, ports available just an hdmi?

 

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‎01-04-2021 12:26 PM

HP Recommended

I've just went and ordered a VGA cable so that it's going through its own output. Think that should be good? Because basically I had two in one output hdmi port and two in the graphics card and obviously If they're not the same standard it won't work.

 

So the VGA cable should work?

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‎01-04-2021 12:39 PM

HP Recommended

If you have an hdmi port, with a screen that worked on it
and if you with another vga port on the graphics card then yes it should
Look here, not the same types of connections, but it may help

Connect two HDMI monitors, with a graphics card 1 hdmi 1 displayport

 

the principle must be the same

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‎01-04-2021 12:45 PM

HP Recommended

The issue with this is I can't see my computer so I can't do anything with settings so I'm going to have to rely on this VGA cable. Thank you for your help. 

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‎01-04-2021 12:56 PM

HP Recommended

yes, I doubt it
I have indicated this to you to check once it is done

 

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