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HP Recommended
Hi,
I have a 6 yr old HP w15e LCD monitor, it's pretty old. But recently it's showing some weird things. Whenever I turn on the power supply to the monitor with or without the video input from CPU, the monitor screen keeps blinking on and off ( I think there is two seconds delay in between on and off).
I tried different power cables , but still monitor blinking. So help me to folder this thing.
Thank you.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @shan678,

 

I understand that your HP w15e LCD Monitor keeps blinking off and off and you are seeking assistance in getting it fixed. I am providing you with some steps you can try below:

Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it

If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If it does I think it would be best if you contact HP Technical Support for repair options.

Thank you for posting on the HP Forums. Have a great day!



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

View solution in original post

2 REPLIES 2
HP Recommended

Hello @shan678,

 

I understand that your HP w15e LCD Monitor keeps blinking off and off and you are seeking assistance in getting it fixed. I am providing you with some steps you can try below:

Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it

If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If it does I think it would be best if you contact HP Technical Support for repair options.

Thank you for posting on the HP Forums. Have a great day!



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
HP Recommended

I had the same thing happen. My son told me to try a different (new) keyboard. With the new kewboard problem has gone.  Regards

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