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- Monitor not detected in Windows 10

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08-07-2015 12:35 PM
I upgraded to Windows 10 today and this monitor can't be detected when trying to add an external monitor vis settings.. It's connected, via VGAcable, to a Samsung laptop that is less than 2 years old and the monitor worked fine with Windows 8.1.
Hardware detection on HP support page does nto detect the monitor either. Manual entry of w2207h finds the monitor but there is no Windows 10 option for the driver update.
Anyone else have this issue and found a way around it?
Thanks
Chuck
08-07-2015 03:16 PM - edited 08-07-2015 03:17 PM
Hi,
The issue is probably not the monitor but rather the Samsung laptop. Try reinstalling the graphics driver that is posted on the Samsung site for your laptop.
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
08-07-2015 03:35 PM
08-07-2015 04:00 PM
Hi Chuck,
I had to reinstall my HP printer software when I did an in place upgrade to Windows 10. If you look in Device Manager you might see an "unknown" device listed under Printers. I deleted that printer then reinstalled the HP printer software.
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
08-15-2015 04:29 PM
Please review this MS Windows 10 compatibly information regarding your monitor.
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
08-17-2015 08:30 AM
Thanks Dave. This does show the monitor as compatible, with a free download required. However the HP download page does not show a driver for Windows 10. I've gone back to 8.1 for now and have a new laptop on order so it may not matter. Thanks for your help.
08-19-2015 12:59 PM - edited 08-19-2015 01:48 PM
Look in Device Manager for anomalies and additionally look to see if the monitor is detected.
Your laptop as a function key to change the monitor viewing'; LCD, external only or both
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I am using a HP 2210m which is about the same vintage as your HP 2207 and the "inf" file is dated 2009 from HP (supplied by W10).
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB