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HP Recommended
HP Pavilion TP01 Desktop
Microsoft Windows 11

Recently bought the above desktop and it is working very well I am extremely pleased with it. However, yesterday I downloaded the software InPixio Photo Studio 11 and after a while my screen started to turn various shades of pink from very pale to brilliant, bright pink. It does clear and return to normal after a while but can flare up at any time. I have used earlier editions of this software in other PC's without any problems. How can I fix it? Is the problem the software, my new PC or my nearly new screen? Your advice would be very welcome.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Monday19 -- the colours on the screen are "additive" -- mix all 3 primary colours to get "white".

If the monitor is not receiving all three colours, then mixing the other 2 colours can produce "pink".

 

So:

  1. make sure that the current video-cable is tightly-connected at both ends;
  2. try connecting your computer to a different monitor, using your video-cable;
  3. try connecting your computer to a different monitor, using a different video-cable;
  4. try connecting your computer to your monitor, using a different video-cable;
  5. try connecting your monitor to a different computer, using your video-cable;
  6. try connecting your monitor to a different computer, using a different video-cable.

After the above tests, you should be able to isolate the failing component.

 

Or, it is possible that your computer's video-card is overheating, after a while, causing a "loss" of one of those 3 "primary" colours.

 

 

 

View solution in original post

1 REPLY 1
HP Recommended

@Monday19 -- the colours on the screen are "additive" -- mix all 3 primary colours to get "white".

If the monitor is not receiving all three colours, then mixing the other 2 colours can produce "pink".

 

So:

  1. make sure that the current video-cable is tightly-connected at both ends;
  2. try connecting your computer to a different monitor, using your video-cable;
  3. try connecting your computer to a different monitor, using a different video-cable;
  4. try connecting your computer to your monitor, using a different video-cable;
  5. try connecting your monitor to a different computer, using your video-cable;
  6. try connecting your monitor to a different computer, using a different video-cable.

After the above tests, you should be able to isolate the failing component.

 

Or, it is possible that your computer's video-card is overheating, after a while, causing a "loss" of one of those 3 "primary" colours.

 

 

 

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