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m4inev3nt
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Message 1 of 4
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NO HDR option available in games with HP ENVY ALL IN ONE 32 A0007NL 4k HDR

HP Recommended
ENVY ALL IN ONE 32 4k HDR A0007NL
Microsoft Windows 10 (64-bit)

Hello everyone In the end I decided to ask here as nowhere I can find the solution to my problem.

I jave the hp envy all in one 32 4k HDR A0007NL with the geforce RTX 2080. All is good, but i can't understand why I can't turn on the HDR option in games. It always says (in game otpion when i try to turn it on) "this screen does not support HDR mode" or somthing similar depend on the game. This happen in every game i play with, DOOM ETERNAL, F1 2020, MORTAL KOMBAT 11 (of course every game is original). I really can't figure out. Every game is updated with every new update/patch and same for windows 10 home edition preinstalled on the pc. Same with nvidia drivers.

Initially I thought this screen did not support HDR and therefore was poorly described, but by connecting both the PS4 and PS5 to the hdmi IN of the pc, the HDR option is activated correctly in the console settings and the games work perfectly in 4k HDR. But no way for the pc games (i also tried to activate in windows display options "use app and games in hdr" (windows look orrible with that setting on) and nothing happen, still can't activate HDR option in games.

Someone with this model has by chance tried and had similar problems?

 

Thanks alot!

3 REPLIES 3
Prométhée
Level 16
Level 16
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Message 2 of 4
Flag Post
HP Recommended

Hello
I don't have the answer to the question, but you have some information here:

https://support.microsoft.com/en-us/windows/hdr-and-wcg-color-settings-in-windows-10-2d767185-38ec-7...

 

 


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m4inev3nt
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Message 3 of 4
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HP Recommended

Hello, thank you for your reply. I know all the settings etc for windows hdr options and, as i said before, using windows in this mode is worst than regular. In any case it has nothign to do with the in-game option for HDR that unfortunately i'm not able to use. Let's see if someone with same PC/Issue is able to help me.

 

Thank you anyways.

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Prométhée
Level 16
Level 16
7,803 7,698 820 2,892
Message 4 of 4
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HP Recommended

Sorry

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
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