cancel
Showing results for 
Search instead for 
Did you mean: 
mklemm51
New member
1 0 0 0
Message 1 of 2
3,576
Flag Post

No explanation, but desktop is suddenly, totall covered with icons, folders, files, photos--all repr

HP Recommended
p7-1534 pc hp pavilion
Microsoft Windows 10 (64-bit)

No explanation, but desktop is suddenly, totall covered with icons, folders, files, photos--all representing items in my files. I cannot remove them and return to normal desktop display. Ran Norton, including power eraser, tried restoring to several earlier versions...nothing clears the desktop.  Otherwise, everything seems to be functioning normally.

 
 
1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 2 of 2
Flag Post
HP Recommended

@marckuhn Welcome to HP Forums, 

 

This is a great place to get support, find answers and tips,   

 

Thank you for posting your query, I'll be more than glad to help you out.

 

As I understand the desktop is covered with icons, files, documents, etc...and you are not able to remove them,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Is this like a widget or actual files and folders on your desktop screen?

Have you attempted to delete them, after selecting all using the Ctrl+A keys?

Could you share a screenshot of the desktop, so we can understand it better and help you accordingly?

 

While you respond to that, here's what you need to do:

If you don't want to see any desktop icons, right-click an open area of the desktop, select View, then make sure Show desktop icons is un-selected.

 

Figure : Show desktop icons

Show desktop icons

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation