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Office_monkey
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No video output

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HP Pavilion Desktop 590-p0024
Microsoft Windows 10 (64-bit)

The desktop PC we've had for a little over a year has started to fail with it's video output. I've swapped two monitors out to see if it was a monitor problem, but it still won't function. Initially I thought I'd just have to buy a new graphics card for it, but after looking online to see what might be able to work in it, I realized it's integrated which strikes me as a motherboard problem. So what would be my next best step, because I wouldn't want to purchase a card for nothing.

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TheOldMan
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Your assumption may be correct.  Since the spec page show a HDMI and a VGA output, I would try the other port from which ever one you are now using.  Just to see.

There is a possible USB to monitor adapter that might solve the problem without having to buy a graphics card but a graphics card might be a better choice.

https://www.amazon.com/Plugable-Graphics-Multiple-1920x1080-Chromebook/dp/B004AIJE9G

OR

https://www.amazon.com/Diamond-Multimedia-Graphics-2048x1152-1920x1080/dp/B00KB5IHGS/ref=pd_di_sccai...


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TheOldMan
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Message 2 of 4
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HP Recommended

Your assumption may be correct.  Since the spec page show a HDMI and a VGA output, I would try the other port from which ever one you are now using.  Just to see.

There is a possible USB to monitor adapter that might solve the problem without having to buy a graphics card but a graphics card might be a better choice.

https://www.amazon.com/Plugable-Graphics-Multiple-1920x1080-Chromebook/dp/B004AIJE9G

OR

https://www.amazon.com/Diamond-Multimedia-Graphics-2048x1152-1920x1080/dp/B00KB5IHGS/ref=pd_di_sccai...


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

View solution in original post

Office_monkey
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VGA appears to work, so I guess the problem was the HDMI port is not functioning properly. I'll need to test out a different HDMI cable just to rule out that possibility, but otherwise I'm left with a VGA-only tower.

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TheOldMan
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Thanks for reporting back.  If you find that it was a faulty HDMI cable or the port, please post back with that report.


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