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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Omen 32 FreeSync and Text-Mode

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06-30-2018 07:10 PM
Can someone from the forum staff please get us an update?
This has been going on for way too long now. I still have my monitor and it still has the firmware issue. I really need that fix they said they were looking into.
Thanks.
07-27-2018 06:20 PM
This has been going on for far too long now. We've all bought this product and have been polite and patient with the situation, but it's pretty clear that nothing is being done to help.
We need a fix for the buggy firmware.
We've been told the engineers are looking into it, but that was months ago. Can we get an update please?
Thanks.
03-18-2019 07:41 AM
Hi Everyone,
Are there amy news?
Cause recently i bought hp-22fw, and facing the same issue, of enabling game mode - freesync and not be able to customise the display settings... Game mode looks really bad to me.
03-18-2019 08:15 AM
No news other than HP's tactic has just been to ignore this and try to sweep it under the rug. They've done everything they can to be frustrating to deal with. I would just recommend not buying from them in future as their customer service is crap. I know I won't be. Good luck..
06-25-2019 11:41 PM
First of all Game mode has very bad color look for me...my destination was Sync game mod in 75Hz with 10bits color in text mode.
I have a solution - Work 100 % for ME:
1. Go to the OSD menu - >QV - select Gaming mode (bad color awfull mode :D) press OK button on monitor
2. In Windows go to graphic propertions and select 75 Hz
3. Go to the OSD menu -> in MainMenu select the brightness and press + or - press button to save and after that go to Color control -> quick view and select text mode or photo mode (better color) ATTANTION - DONT PRESS ANY BUTTON TO OK!!!! After 30sec (default value to disapear osd menu) osd menu disapear and show information save as custom!
4. MOST IMPORTANT SETUP IS: Go to the OSD MainMenu > Input control > DP Hot-plug detection > select ALWAYS ACTIVE AND PRESS OK OR SAVE BUTTON.
When u turn off and on monitor save as custom mode (gamemod in text mode with freesync and 75hz) will still WORK.
Sorry for bad english....I hope it helps someone.
Ony one bad thing is when shut down elektricity must setup this again...
06-26-2019 05:29 AM
Yeh that's the workaround that was already posted here quite a while back. It's only a temporary fix that you have to keep doing on a regular basis (Multiple things can cause it to have to be redone. Power cycles are only one of those things). What we need is an actual firmware fix so we don't have to keep doing the workaround. HP have done their best not to acknowledge the issue though and it's clear they won't fix it. I and others have decided not to buy their products anymore due to this. I recommend you do the same.
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