Solved: Opening Garmin BaseCamp I have a message that my video drive... - HP Support Community

marleenV · ‎01-23-2022

how can I update video driver to support openkl 1.3?

Prométhée · ‎01-23-2022

See the link I gave you
this obviously does not indicate a specific model

see this discussion for example:

Solved: Re: Which is better - HP Support Community - 8280159

but in the meantime i had researched a bit
this standard seems quite old, the computer being recent it should work
all i find is either the card is not compatible or i need to install the video driver
I have a feeling it's a problem with some old software you want to use with windows 10

What about the required specifications of this software, is it up to date, compatible with Windows 10?

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Prométhée · ‎01-23-2022

hi

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-tp01-0000a/37874144/model/2100019012/pro...

the reference you indicate does not identify the model, and therefore the graphics card
is the video card compatible with opengl 1.3!?

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marleenV · ‎01-23-2022

Hi , thanks a lot for responding.

I have no idea if the video card is compatible with opengl 1.3, and i have no idea how I can figure this out.

Using HP Assistent I checked that I have all updates installed.

my model is HP Pavilion Desktop PC TP01-0000a

Prométhée · ‎01-23-2022

See the link I gave you
this obviously does not indicate a specific model

see this discussion for example:

Solved: Re: Which is better - HP Support Community - 8280159

but in the meantime i had researched a bit
this standard seems quite old, the computer being recent it should work
all i find is either the card is not compatible or i need to install the video driver
I have a feeling it's a problem with some old software you want to use with windows 10

What about the required specifications of this software, is it up to date, compatible with Windows 10?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

marleenV · ‎01-24-2022

Hello,

I continued further investigations, installed latest versions of drivers and problem disappeared.

thx

Opening Garmin BaseCamp I have a message that my video driver does not support opengl1.3

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